The Riverscape at Gruene LLC

Welcome there

Check-in is from 4:00 PM

Our check-in and check-out times are set to ensure a smooth transition between guests, as there may be another booking before or after yours. We’ll provide you with an access code at 3.:55 PM so you can check yourself in with ease.

Should you arrive ahead of schedule, be sure to check out our MAP below, where we’ve compiled a list of nearby places to visit and things to do while you wait.

The door code will be sent to you at 3:55 PM.

Please vacate the property by 11:00 AM 11am.

Please see further checkout instructions below.

Registered Guests Only

• Only the number of guests included in your booking are permitted on the property. Extra guests, tents, or campervans are not allowed. If additional guests are found to have stayed without prior approval, you will be charged for their stay along with a $200 recovery fee.

No Parties

• This property has a strict no parties policy. Please be mindful and keep gatherings small and respectful.

Noise & Quiet Hours

• To ensure a peaceful environment for everyone, no loud music after 11 PM. If socializing outdoors, please keep voices low. If noise levels become disruptive, we kindly ask that you move inside to avoid disturbing the neighbors.

Before you check out, we kindly ask that all indoor bins be emptied. As the cleaner may not arrive immediately after your departure, this helps keep the space fresh and free from unwanted odors or pests.

Please use the following details to connect to our complimentary WiFi

WiFi Name:

WiFi Password:

Please ensure you are connected to the correct WiFi network . Try different locations within the property, and if the issue persists, please try turning on Airplane mode and disabling your Wi-Fi, then re-enable it and attempt the connection again.

If it still doesn't work, please read it out, and we will attempt to troubleshoot further.

📺 TV & Google Chromecast Guide

Turning on the TV

1. Press the Power button on the TV remote.
2. The smart TV may take a few seconds to boot up.

Selecting the Input Source

1. Press the Input or Source button on the remote.
2. Use the arrow keys to scroll and select the correct input:

• HDMI 1 – For standard TV or satellite
• HDMI 2 (or Chromecast) – For Google Chromecast
• Apps – If using a built-in Smart TV

Watching Netflix & Other Streaming Apps

• The TV has built-in apps, press the Home or Smart Hub button and select Netflix, Disney+, or YouTube from the menu.
• If using Chromecast, open the app on your device and cast the content as described above.

Using Google Chromecast

1. Make sure the TV is set to the HDMI input where the Chromecast is connected.
2. Open the streaming app (Netflix, YouTube, etc.) on your phone, tablet, or laptop.
3. Tap the Cast icon (📡) in the app and select the TV’s name from the list.
4. Your content should start playing on the TV!

Watching Netflix & Other Streaming Apps

• The TV has built-in apps, press the Home or Smart Hub button and select Netflix, Disney+, or YouTube from the menu.
• If using Chromecast, open the app on your device and cast the content as described above.

Troubleshooting

• No Signal? Double-check that the TV is set to the correct HDMI input.
• Chromecast not showing? Ensure your device is connected to the WiFi network.
• App not working? Try restarting the TV and your device.

For any issues, feel free to reach out! Enjoy your stay! 😊

If the stove isn’t working, try holding down the LOCK button for 3–5 seconds to disable the safety lock.

If it still doesn’t turn on, ensure you’ve placed a pot or pan on the element—our stove uses induction technology, which requires a compatible metal cookware item to activate.

If neither of these steps resolves the issue, turn the oven off at the main switch located behind it, wait for 10 seconds, and then turn it back on.

You may call, text, or reach out to us via the booking app you booked through

(956) 995-7276

Depending on the nature of your emergency, please contact

Fire: 911

Police: 911

Ambulance: 911

Health

In an emergency, call nine one one (911) and ask for an ambulance. 

Save 15% or more by booking direct!

https://theriverscapeatgruene.com